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Noticeboard

 FLU CLINICS WILL COMMENCE MONDAY 14TH OCOTBER 2019:

NEWCASTLE SURGERY: MONDAYS 2:00PM - 4.30PM TUESDAYS 2:00PM - 4.30PM

CASTLEWELLAN SURGERY: MONDAYS 2:00PM - 4.30PM FRIDAYS 2:00PM - 4.30PM

Patient Access.Com

accessWe now offer patients the use of a secure web site on the Internet to:

  • Request repeat prescriptions
  • Notify us about change of address, telephone number, or e-mail
  • Send us a secure message
  • There is also a facility to pre-register with the Practice which may be particularly useful to students.

HOW DO I REGISTER FOR PATIENT ACCESS

Call to the Surgery and request to sign up for Patient Access on line.  You will then be given your unique access codes for this service.

REPEAT PRESCRIPTION REQUESTS

Click on Order Repeat Prescriptions which will take you to the Patient Access link, then on the top right hand side of screen click register online, then select click here if living in Scotland or Northern Ireland and it will bring up the right page to access your details.

SECURE MESSAGING
The Patient Access messaging system provides an encrypted secure method of communicating electronically with us. Click on Send a message to your surgery. Complete the subject line, and enter your message in the message field. Your message is limited to around 450 characters. The Patient Access home page tells you whether you have messages. You can then click to view them Important notes: a copy of your message and our reply will also be attached automatically to your medical record. We aim to respond to your secure message within 2 to 3 working days.



 
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