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Coronavirus Helpline - Dial 111 and select Option 1

Stay indoors and avoid contact with other people immediately if you’ve travelled to the UK from:

  • Hubei province in China in the last 14 days, even if you do not have symptoms
  • Iran, lockdown areas in northern Italy or special care zones in South Korea since 19 February, even if you do not have symptoms
  • other parts of mainland China or South Korea, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan or Thailand in the last 14 days and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
  • other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Cambodia, Laos, Myanmar or Vietnam since 19 February and have a cough, high temperature or shortness of breath (even if your symptoms are mild)

Use the 111 online coronavirus service to find out what to do next.

DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL

For more information follow this link: https://www.publichealth.hscni.net/

WE HAVE A 24HR 7 DAYS A WEEK REPEAT PRESCRIPTION LINE ON OUR TELEPHONE SYSTEM PLEASE SELECT OPTION 2 AND FOLLOW THE INSTRUCTIONS.  PLEASE ALLOW 48HRS FOR REPEAT PRESCRIPTIONS TO BE PROCESSED.

Violence Statement

The NHS operates a Zero Tolerance Policy with a regard to violence and abuse and the right to move violent patients from the list with immediate effect in order to safeguard patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse, which leads to fear for a person’s safety.

In this situation we are obliged to notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

The Eastern Health and Social Services Board is then responsible for providing further medical care for such patients.



 
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